Shipping & Returns
Shipping Policy
*ShaistaDesign ships worldwide.
We work with DPD and DHL
- DHL (2-5 working days) - depending on your location
- DPD ( 7-10working days) - depending on your location
Once the shipment is sent, the user will be notified by email containing the tracking number of the shipment.
* Delivery to countries outside INDIA
Recipients of shipments outside INDIA are responsible for any customs fees, duties, taxes and other levies.
ShaistaDesign has no control over these charges. We are not able to give you any information about the cost that would be, as customs policies and import duties vary widely from country to country.
Please check the local laws and regulations regarding import before buying. You should contact your local customs office for current charges before to order, hereby you will not be surprised by charges you were not expecting.
*In case that the shipment hasn't been successfully delivered to the address due to incorrect information provided by the buyer, such as phone number, address, etc. or if the buyer for some reason decided not to accept the parcel, the shipment will be returned at the expense of the buyer. We will keep shipping costs both ways from the total amount of the order that we have to refund once we receive the return.
Return & Exchange Policy
Full priced item(s) can be returned within 14 days for a full refund or exchange. All sale items, including items purchased at a discount during a promotion, are final sale.
The tag must be intact and attached to the returned item(s). Item(s) must not have been worn, washed, or altered in any way, and must not show any signs of use. Returns must be packaged in the Shaista Design return box.
Refunds will be processed within one week of receipt of returned items. Refunds for orders paid by credit card will appear on the client's next billing statement. Orders paid by Paypal will be refunded to the original account within 7 days.
Shaista Design will not accept returned merchandise that does not follow the terms and conditions stated in our return policy. Such items will be returned to the sender at the original shipment address.
Questions about our return policy? Contact us at shaista.designs@gmail.com
Send all returns to:
SHAISTADESIGNS
Attn: Returns / Exchanges
Galaxy bld, 301,sector-6 ,
Nerul
Navi mumbai
Zip Code: 400709
Maharashtra